Case StudyEcosystem Team: Enabling Teams - ProductOps

Deezer was facing the familiar challenge of scaling where product outcomes were falling and user experiences started to become inconsistent, leading to delays, fragmented processes, and reduced customer satisfaction.

ProductOps

The Solution

Deezer established a ProductOps structure to help address these challenges. The new ProductOps role was responsible for efficient execution and maintaining sustainable processes. Some of the initiatives they put in place include:

  • Virtual Team Approach: Creation of temporary, cross-squad teams to handle transversal projects, focusing on eliminating dependencies and maintaining velocity.
  • Part-time Ownership: Empowering a product manager to oversee projects in addition to their regular duties, ensuring a strong discovery process and collaboration.

Outcomes achieved

The implementation of ProductOps led to improved product development, minimised dependencies, better collaboration, and a more consistent user experience across various product squads.


Watch the full case study

ZeroBlockers Docs

Teams, processes, practices, artifacts and more...

We're busy putting the final touches on our ZeroBlockers guide. The guide will provide a comprehensive overview to the ZeroBlockers framework, including detailed descriptions of the key processes, practices and artifacts produced by each of the five core ZeroBlockers team types.

Subscribe for updates on when the guide will be available (we're targeting the end of July.)

ZeroBlockers giude screenshot