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The six changes

Six changes. One operating model.

Empowered teams enable the benefits of the speed of AI. And these are the six changes that remove the organizational blockers around an empowered team.

Explore the six changes

  1. 01

    Process

    Teams decide what to build, in a continuous loop

    One team researches, designs, builds, and improves in a continuous loop, guided by customer evidence.

  2. 02

    Structure

    One team from idea to customer

    Small teams with the skills and decision rights to own a value stream from end to end.

  3. 03

    Governance

    Review outcomes weekly, not plans

    Agree the outcomes, review the evidence, and decide what to do next.

  4. 04

    Funding

    Fund the customer value stream

    Fund persistent customer value streams, with room to learn and change the solution.

  5. 05

    Alignment

    Leaders set direction, teams decide

    Give teams the strategic context to make decisions without escalating every choice.

  6. 06

    Scaling

    Grow without adding layers

    Build shared capabilities and self-service products that help more teams act independently.